Automation of documents processing
Portfolio description is not provided
About
DMT Sofware House was hired to automate document processing. The end user was a bank that was looking for a company experienced in document processing solutions that could automate the process.
KIR, Poland's national clearing house, launched the Ognivo platform enabling the exchange of documents between Polish companies and institutions such as courts, government offices, public prosecutors, bailiffs and banks.
Banks receive different types of documents via the Ognivo platform:
Inquiries from bailiffs concerning debtors' bank accounts
Inquiries about individual accounts maintained by the bank, at the request of the account owner or their heirs.
Documents, court and bailiff inquiries related to the execution and collection debts from accounts.
Banks must respond with an appropriate electronic document containing relevant information from the banking system, for example a list of cash accounts of the indicated client. The number of documents received by the bank is significant and constantly growing.
In order to provide these services, banks had to engage a significant number of employees or hire new ones to handle such inquiries and prepare responses.
As a more viable option the bank decide to automate the process and implement the solution developed by DMT Software House.
The challenges were:
Designing a solution according to the bank’s needs and the restriction. - Software development
Integration with the bank's central system
Implementation
Ensuring maximum automation of document processing and minimizing the amount of manual work.
Speeding up the response time
The main goals of the project were:
Maximizing automation of document processing
Minimizing the amount of manual work
Speeding up of the response time
Shortening the inquiry response time
To achieve these goals DMT Software House had to:
Analyze the bank's requirements
Design the system, conduct IT system development and testing
Integrate the solution with the bank's system
Implement the solutions
Provide maintenance
The main steps of the project:
Analysis of the bank’s requirements, IT environment, existing problems and expectations
Solution design according to business standards and regulations as well as bank's demands
Software development and testing
Integration to the bank's systems
System documentation preparation and training
Implementation
Maintenance
The implemented solution automated most of the activities related to documents processing, which were previously done manually. The solution prepared by DMT enables automatic downloading of documents (inquires) from Ognivo platform and provides key information analysis.
Then the application queries the banking system about the bank's customers and their appropriate types of accounts. Based on this information, the application prepares responses to the sender of the inquiry.
The application prepares and sends responses fully automatic for the majority of queries.
Thanks to this, tedious and time consuming manual activities were significantly limited allowing the bank's employees to focus on decision making and more critical tasks.
Results:
The bank's replies to inquires are within the required time limits (in accordance with the regulations).
The deadlines for replies are met by the bank
Faster response to inquiries
Less people employed to process inquiries and responses
Operators only perform actions requiring decision making (they do not perform repetitive operations), manual tasks were limited to a minimum
Reduction of operators' working time spent on a task
- 100000 - 250000Size in euros
- Not providedPrice
- 12Duration in month
- 6Team size
Tech Information
Skills
Services
Industries
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DMT Software House Portfolios
Company Description
DMT Software House offers custom IT systems and services designed to support the financial sector and large enterprises, with unique qualifications in the development and implementation of systems with high performance and mass capacity. We develop systems with high performance and mass capacity.
Dynamic, committed team of more then 80 programmers, engineers and testers, full of passion with practical experience in the financial world, banking and IT.
Our business fields:
Banking:
Transaction banking, cash management
Trade finance and trade services systems
Compliance and risk management
Internal processes support
Capital markets, Insurance industry, POS terminal applications and services, Other industries: -IT architecture and security, -Data entry automation (OCR technology, AI classification, NLP automation), -Electronic archives, -BPM (Business Process Management) systems, -Process Mining/Intelligence, -Outsourcing of systems and services, -Any industry or field that requires a custom – made system.
SOME OF OUR PRODUCTS:
Integration Platform for Stock Exchange. The primary task of the system is to download the stream of messages from main UTP Transaction System (the same one used on NYSE), perform all necessary aggregations, calculations and modifications on data on-line, and then direct them to the number of servers to create the so-called „market image” System efficiency exceeds the assumed 50 thousand messages per second in peak, while the competing solutions reach “only” up to 2 thousand messages/sec
ARMS payment management system. It is a bank system designed to automate collection of tax, utility payments, custom payments and pensions across Africa cluster and emerging markets in EMEA region. ARMS is integrated with bank’s global EB Platform, implemented in Kenya, Uganda, Zambia, Nigeria, Cameroon, South Africa. ARMS have been extended with Customer Data Retrieval Portal (MOJ, the Netherlands) Implemented on the Atom Platform (our in-house, unified software framework ) as a set of micro-services.
CCS Club Card System. CCS supports employee incentive plans. Our customer offers bonus cards for his clients‘ employees. System enables single, multiple and periodic use of assigned range of services in various sport, catering and cultural facilities where POS terminal is installed. The system supports over 7000 terminals, 6 200 000 cards, over 12 000 transactions/h, over 4 000 objects (fitness clubs, swimming pools, gyms, restaurants, cinemas and theatres).
UNIS platform. Complex system designed to manage production company The UNIS platform consists of many modules that customers can choose depending on their individual needs. The modules can work together within the UNIS Platform or as a single, independent software All modules have one common database and allow logging in with one contactless card together supported by another identification method, e.g. employee biometric feature or a registration plate number in the case of vehicles.
Our offer includes: Software development &software maintenance, Software tests, Outsourcing, POS terminal applications, Team leasing, contractors, Low code projects (using content Inteligent iOCR, RPA, BPM, ECM, process mining/intelligence).
Possible cooperation models:
Software product development Full cycle of software production in Waterfall / Agile methodology maintenance SLA agreement
Team extenssion a) SUPPORT TEAM. We offer remote Team. You offer Tech Leader and business specialist b) MANAGED TEAM. In addition to a) with Tech Leader c) OUTSOURCED TEAM. In addition to b) with Business Analyst
Individual contract. We sign a contract with the client, with terms determined individually
Our competences: DB layer, UI layer, Java, .Net, PHP, POS Terminal software, Agile, Waterfall methodology, Microservices, DevOps: CI/CD (GitLab, Jenkins, Docker, K8s, FlyWay), Manual & Automatic tests (Katalon), Security – OWASP (ZAP), Outsourcing infrastructure.
Company Information
- DMT Software HouseCompany Name
- 80Number of Employees
- Polish, EnglishSpoken Languages
- https://en.dmt.pl/Website
- [email protected]Email
- 2012Year Founded
- PolandHeadquarters
