SAP Education, a world leader in IT training, anticipated learner-demand revolution when they shifted to an XML-based content development infrastructure. SAP trains more SAP than 300000 learners each year with global consistency and quality across 40 countries. Despite the significant efficiencies gained with XML, in 2009, SAP still needed new tools powerful and elegant enough to manage the transformation of roughly 200 traditional education courses into almost 20 000 different, smaller “chunks” of dynamic learning content to be delivered in multiple formats, nine different languages and customizable to any client brand.
Meet *instinctools - a global AI-powered software engineering company with over 25 years of experience. We help both SMBs and Enterprises build robust, scalable software solutions that excel in functionality and design.
Our core services include:
Agentic AI enablement
Custom software development enhanced by deep AI expertise
Digital product engineering
Business process automation
Legacy system modernization
Advanced data analytics and visualization
Cloud infrastructure and DevSecOps
Headquartered in the USA (Maryland) and Europe (Germany), *instinctools offers convenient locations for meeting and collaborating directly with our clients.
We have development centers in Poland, LATAM, India, and Kazakhstan that combine global expertise with a strong price-quality balance to ensure exceptional results across time zones. Our work is backed by ISO-certified quality standards, strategic partnerships with leading tech platform, and a long-standing commitment to engineering excellence. Instinctools holds a broad portfolio of regional and industry-specific certifications, including CIR, HIPAA, and other compliance frameworks required for regulated markets. The 2025 Annual Customer Satisfaction Index is 9.1 out of 10.