SAP Education, a world leader in IT training, anticipated learner-demand revolution when they shifted to an XML-based content development infrastructure. SAP trains more SAP than 300000 learners each year with global consistency and quality across 40 countries. Despite the significant efficiencies gained with XML, in 2009, SAP still needed new tools powerful and elegant enough to manage the transformation of roughly 200 traditional education courses into almost 20 000 different, smaller “chunks” of dynamic learning content to be delivered in multiple formats, nine different languages and customizable to any client brand.
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